To completely delete everything from the queue, follow these steps below.
1) Open a command prompt and enter: net stop spooler
2) Browse to C:\Windows\system32\spool\printers
3) Delete any file that you see in the folder from step two
4) Return to the command prompt and enter: net start spooler
After these four steps are completed, the queue should now be cleared and printing will (hopefully) resume.
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